TOS - People & Ship Delivery

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Complaints

TOS is continuously in the process of improving her services to you. We consider every complaint as free advice. Therefore we will analyse and solve your comment following the TOS internal complaints procedure.

TOS does its utmost to solve all comments within 5 working days after receipt of it. If the complexity does not allow this, TOS will notify you about this within 5 working days. With this notification, you will also be informed about the time needed to solve it satisfyingly. You can fill in the form. This information will be used to keep you informed about the handling of this report.

Contact us anonymous
You also have the option to contact us anonymously. You are not obliged to enter your personal details. Just fill in the boxes ‘A detailed description of complaint’ and if applicable ‘Expected solution (if applicable)’ and submit.

  • Date Format: MM slash DD slash YYYY

TOS Head Office

Waalhaven O.Z. 77, building 4
Havennummer 2203a
3087 BM Rotterdam

P       +31 10 436 62 93
24/7 +31 6 5574 85 09
E        info@tos.nl

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Crewing
Ship Delivery
Sea2Shore & Staffing
Port & Logistics
Work2Learn
Services
Health Safety & Sustainability
Cookie Policy
Complaints
Privacy Statement (English)
Privacy Statement (Dutch)

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COVID-19 Guidelines TOS
Malaria Guidelines
Alcohol & Drugs Policy TOS
Vaccinations letter Nigeria
Health & Safety Handbook
Statement tax on wages
Statement tax liability home country
Worksheet

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